The Lady and the Painting

The lady and the Painting

Voor Nederlands, klik hier. Once upon a time… Once there was an owner of a flooring company. Every year he went to an elderly lady to maintain for her beautiful wooden floor. Sometimes it was just cleaning the floor and applying a layer of wax. Usually,  the work would take no longer than a few…

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How service minded are you?

Service

Voor Nederlands, klik hier. Last week I talked to a friend of mine. She had a new job at a local department store. Her new job title is “Service Specialist”. This resonates a lot for me. The way you give service to your client will determine if they will hire you, return or promote you to…

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