HOW you say Things

Summary: This article is about the Process Communication Model®. A model based on 6 different types of communication (personality types) within us, that can be used to manage stress, to communicate more effectively with others in harmony as you tune-in to the world of someone else. Voor Nederlands, klik hier. Last week I was on a…

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Feedback Please!

Voor Nederlands, klik hier. “Hey Freek, I have feedback for you!” This I hear this often after an interview, presentation, workshop or training. Some people experience feedback as criticism and shy away it. Feedback is actually a win-win situation. The idea is that both parties move forward. See it as a learning moment and certainly not…

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